We are focused on delivering a brilliant experience for every person and pet. With high-quality vets as well as high-quality equipment we are able to make a quick and accurate diagnosis.
At Lilydale Vet Centre we aim to give our clients the best possible experience. From the moment you walk through our front door, you can expect to top-rate service.
We believe strongly that keeping up-to-date with technology and procedures is of utmost importance in order to give the best service and most accurate diagnoses. With clear communication and our embrace of technology, we keep our clients informed about what is happening with their pets as well as what is happening in the world of veterinarians.
Our clinic is just as cozy as it is fun and dynamic. We have made a conscious effort to make our waiting area as interesting, interactive and comfortable as possible, rather than a boring old waiting room with a line of chairs against a wall.
We also have a big open floor-plan behind-the-scenes which allows for quick and easy movement amongst staff, ensuring that whatever needs doing gets done.
We pride ourselves on our unique floorplan which was custom-designed for us when we renovated the building, while we may seem like a house converted into a clinic on the outside, we are anything but.
We highly recommend taking a look through our 3-D tour below for a unique look at what it looks like behind the doors that you usually only have a glimpse through.
Click on the team member to find out more
I was a farm animal vet all my life until we moved to Melbourne in 2007. This required a dramatic change in my knowledge base as there was a very steep learning curve. Lots of studying and mentoring by my wife Miranda, which filled the gaps. My special veterinary interest is emergency work.
Since I was a little kid I’ve always taken interest in animals, and growing up with vets in the family even more. In the early years of high school, I knew that I wanted to be a veterinarian, and I worked hard to become one. I graduated from the Vet school in 2008 and worked in a Small animal hospital in Venezuela for the next 8 years. I moved to Melbourne in 2016 and completed the NVE in 2018.
I love my job as animals have always been a passion of mine. I have also had many different animals. Such as dogs, horses, rabbits, a ferret, chickens and guinea pigs. When speaking to a guidance counsellor they suggest Vet nursing and I haven’t looked back since.
Through all my schooling I thought I would become a Veterinarian (even studying advanced subjects for entry to uni), but I felt that I would benefit from experience in the field prior to applying to uni. Straight out of Year 12 I took a voluntary position as a nurse to get a feel for the work. This turned into a paid position within a week, and after witnessing the often difficult positions Veterinarians are placed in, I decided my place in this industry is as a nurse.
I never wanted to be anything but a veterinarian. There never was another answer. Always: “I want to be a vet” Teachers laughed about it, possibly because it was more regarded unlike today, an occupation for men. I remember when I was really pushed to give a second choice during career planning in school, I told the teacher that I maybe should be become an actress. I never got asked again to have a plan B.
I’m from Thailand and I only planned to travel around Australia with my friend for a year and now I’ve been living here for almost 6 years.
I love exploring yummy thai food in Melbourne. If you want to know where to try the best thai food in Melbourne, don’t forget to ask me in the consultation room 😉
I have an engineering degree but I found my passion for customer service and I have been working in the hospitality industry for over 10 years. Joining Ringwood Vet Emergency Customer Experience is a new venture in my customer service career and I have been enjoying it very much.